Managed Support Services

Our managed services include several product areas such as data center, network, system, security, unified communications and helpdesk services. We offer this service to help you deal with daily operation more efficient, we will also assist you to maintain a reliable network environment with industry standards such as Information Technology Infrastructure Library (ITIL). Our managed services provide various services to help you overcome different network challenges:

NetCraft Offers:

Regular service patch, firmware and bug fixed review for your running devices.

Residential engineer provides rapidly response to network problem and your business requirement.

Collect and analyze devices’ daily logs and provide optimization report.

Document contingency plan for critical systems.

Regular technical review meeting.

24x7 fault management via email/mobile alerting.